Reviews, or as we call it in marketing industry, the social proof. It’s what customers impression of you and they leave it in places where everyone else can see it. It can be in Google places, a listing where they get your service, a dedicated review website, or in their own social media platform. When you have private villas in Bali a guest’s positive reviews serves as an organic marketing tool-the “social proof” as a reason why future guest should book the accommodation for their upcoming holiday.
Why Positive Reviews is Important for Your Villa Business
For one simple reason, many hospitality businesses fall short of their competitors: they don’t have any or enough ratings. According to research, more than three-quarters of travelers read hotel and alternative lodging reviews before making a reservation. As a result, it’s critical that you have a collection of genuine guest testimonials on your website so that future customers can learn from others’ experiences. There’s no denying that credible reviews are an important part of the vacation rental booking process, as they assure potential guests, validate their choices, and help convert web-surfers into bookers. Customers value the opinions of others since we are all critics in our own right.
Take Focus on Customer Experiences at Your Private Bali Villas
When it comes to vacation rentals, you need to be aware of your guests’ experiences so that you can provide them with the vacation they deserve. Adding simple touches like water toys for the kids or chocolates on the pillow for a couple’s weekend adds a lot to your relationship with your guests. It makes people feel at ease, and it enhances the likelihood of a positive review.
More Villa & Property Insights:
Keep the House in Prime Condition
If you want guests to be happy in your vacation rental, you need to make sure that the living space is all neat and tidy. If you don’t clean your house thoroughly before each visitor, you’ll fall short of their expectations. So do your homework before and after your visit to guarantee that your vacation property is spotless. Double-check lightbulbs, appliances, heat, and faucets on a regular basis. The last thing you want is a guest calling you or your guest contact midway through their stay to report a faulty dishwasher.
Satisfy Guests’ Needs in During Their Stay at Private Bali Villas
Guests love it when they settle in an easy vacation rental. That means they don’t have to bring all the toiletries and spices from their own home and they’ll be doing just fine in the villa. To begin, treat your private Bali villas like a five-star hotel would; make a living space with well-stocked amenities. Make sure you have enough coffee, tea, and spices in your kitchen cabinets. Every bathroom should have toilet paper, soap, shower goods, and extra towels. In each bedroom, keep fresh linens, plenty of cushions, and warm throws on hand. Next, evaluate your home’s amenities and make any necessary upgrades. Appliances such as coffee makers, hair dryers, and microwaves are must-haves.
Make It Easy to Review Your Property
The modern traveler is accustomed to having everything they require at hand. Make it simple for your guests to leave a review if you want to boost your chances of getting one. The easiest way is giving them link to review the private Bali villas in the travel platform you are in, such as Booking.com, Traveloka, Tripadvisor, or other. You can also ask them directly to leave the review in your Google Place!
More Villa & Property Insights:
Ask Your Guests for Reviews
Sometimes, the easiest way to get glowing review is to ask it. And the best time to get a heartfelt review is when the guest’s trip is still fresh in their mind. So, after the guest tells you that checkout is complete, why not ask for a review in that final communication?
Guests will usually agree and review your holiday rental in a matter of minutes. If you wish to boost your chances, end your plea by appealing to the guest’s compassion. Explain to the guests that reviews are valuable to you since they help you improve the property and attract future exceptional guests like them. If you wait until the guests return, the vacation will be a distant memory.
Share Your Customers’ Reviews in Your Social Media Page
Social media explores the human urge for affirmation in great depth, and you can use it for your benefit. You can accomplish a handful of vital things regarding your rental property by publishing evaluations on social media and your rental’s website. First, you tell potential clients that your rental is relevant and deserving of a review. Second, you let other past guests aware that they may be included on your property’s platforms even if they have not yet left a review. Because consumers enjoy receiving this kind of attention, it will enhance the likelihood that they will take action and post a review.