Delivering Quick Response With Your Customer Service Team

Organizing Virtual Events During Remote Environment

Excellent customer service is one of important keys for your business to thrive. It helps your brand to build trust with your customers. It is easy for customers to turn their heads to other brands once they experience poor customer service. Hence, quality product is not the only factors that can lead you to successful business. More importantly, customer service that is delivered with quick response is what customers want. 

How not to delay your customer service response

Responding to inquiries quickly is important. Of course, satisfactory resolutions are also essentials in customer service. However, sometimes resolutions is poor in some situations. The only thing that can save your customer service is at least the fast response. 

One of the problems with small business is that it is not easy to deliver quick response keep the staffs on hand for 24/7. That is why most of small businesses opt for outsourcing where they sign a contract with remote support companies. This way, they will have teams as well as scripts to handle support. Minimizing delays is essential when it comes to delivering excellent customer service. Responding as quick as possible is your goal. 

There are many ways you can do to reduce delays in customer service delivery. For example, you can opt for multiple channels instead of relying only on one channel. Too few options of channels will only result in long queue which also result in delay. The more support channels you have, the faster you will be able to respond to customer inquiries. 

Various channels you can try to establish to improve your customer service performance include social media, phone support, live chat, support agents, and direct tickets. Make sure that those channels are always available and active. They are accessible platforms to gather customer inquiries so you have quicker responses to deliver. 

Customer inquiries can be overwhelming especially when they are jumbled randomly. Hence, it is best to try organize and filter them. Funneling customer inquiries to the right people make it your customer service also more efficient. Make sure that each channel you establish has each method to filter inquiries efficiently to the appropriate team to respond quickly. 

Communicate clearly with your customers so they know what to expect with their inquiries. Every company may have work differently. Make sure that you let your customers know how long you need to help them. For example, phone support is essential and you don’t want to put your customers on hold for too long than necessary. Tell them how long you need before calling them back clearly and commit to it. 

You can also promote self-service to your customers. It allows them to be follow the guide you have given depending on their issues. It allows them to self-diagnose and find useful steps to solve their issues. This way, customers don’t have to wait until they get response from you. However, make sure establish system and plans that will be helpful for your customers and their problems. 

Starting A Profitable Bali Property Rental Business

Starting A Profitable Bali Property Rental Business

Thinking about starting a property business in Bali? Owning a villa in this tropical island is promising as you can turn it into a profitable asset. Here are some essential tips you should know to make sure your property is thriving amidst the tight competition. 

Pick Bali Property in Profitable Locations

Before you buy anything, decide where you want to have your villa rental. Whether you buy a flipped home or build the property from scratch, location will be the most important factor to consider in the first place. There are basically two types of vacation area in Bali where tourists come to stay; the beach area and the highland. Seminyak, Canggu, Oberoi, Nusa Dua, and Jimbaran are the most popular area among tourists who come to enjoy the beaches. Meanwhile, Ubud offers peaceful escapade from busy beaches and is famous for its lush green forests and rice fields view which appeals for guests seeking for solitude. Choose the location of your property right.

Decoration is the Wow Factor

Decoration is the Wow Factor

A beautiful space make a lasting first-impression on buyer and renter which adds strong point to their decision. Make a clear concept of your villa and decorate with fine materials. Take inspirations from interior designs magazine and home revamp. Take cue on what’s the trend on holiday home designs and infuse it with your own unique taste. Imagine your Bali property as the dream house of many holiday-makers.

Efficiency is the Key on Designing the Bali Property

You want to make your holiday home rental in Bali as cozy and durable as possible. Investing in expensive yet strongly built furnitures could be cost-effective in the long run as it save you from replacing broken furnitures in the future. 

Prepare Amenities to Your Guests

Prepare Amenities to Your Guests

Make sure to complement your Bali property with amenities to attract guests and renters. Consider to install WiFi, washer, and drier in the house. Make your property stand out in competition by having a posh hot tub or pet-friendly facilities. Renters love to get the most on their holiday home, especially if they are staying for long term. The more amenities you offer, the more likely that your property get chosen by renters and returned guests. This means the more revenue filling up your pocket. 

More Investment Tips:

Bali Villas Best Possible Way to Invest & Gain Profit

Choosing the Best Villas in Seminyak for Vacation Rental

Write A Compelling Copy 

While other property is only listing their bedrooms and facilities, engage to your potential renters with inviting description of your space. Tell a story about the surroundings. Invest in professional photographer to capture the best of your property. 

Put it Online

Listing your Bali property to offline agents should always be in your to-do list, but let’s not forget to put it online, too. Place your listing on multiple platforms like Kibarer, Airbnb, or other trusted listing you know. Today’s vacationers love to start scanning of their holiday home rental even months before the vacation. The more you list, the bigger exposure you can get. 

How To Be Less Distracted When Building Your Business

Starting and growing your own business requires a lot of hardwork and efforts. It is not a one-time-done thing but continual. Not to mention that the type of success you want to aim for your business is the long-term one. Thus, giving your all to grow your business until it becomes successful is essential. However, it might be easier said than done because distractions are everywhere and in many forms. Sometimes, it is hard to stay focus on your work even caused by minor distraction. Practicing to stay focus at work is necessary so you can achieve your goals more efficiently. 

Stay focus on working to build your business

It is often that you wake up with full intention to get your work done. However, the target is not even reached at the end of the day because of various distractions. Getting distracted is humane but you should not make it as habit. Here are several tips to help you get less distracted and be more productive at work:

Time-boxing method

less distracted working

Try time-boxing method in which you pick the task, setting the time to finish it up, and put it on your to-do-list. It sounds easy. However, you may fail on your first tries because time management is also just as challenging. However, it doesn’t matter because it’s a good start if you want to try time-boxing. When you practicing time-box at work, you will get used to the idea of working more efficiently. You will learn to stick on the rule of your time-box then get less distracted. 

Avoid any negative emotions that can distract you from working efficiently. It is easier for negative emotion to affect you rather than the positive one. Negative emotions often seep through head like a virus and make your focus shattered. Negative emotions are considered as integral distractions. When you start having negative emotions, do something to not let it seep through you deeper. For example, you can take a few minutes to take a deep breath or simply drink some waters. 

Don’t multi-task

Instead of multi-tasking, it is better for you to focus on on single-tasking. It is more efficient that way because multi-tasking require more concentration and make you easily distracted. Single-tasking is considered more effective and efficient because you will finish one task at the end of the day. Meanwhile with multi-tasking, your focus is everywhere and the risk of not getting your tasks done is higher. At the end of the day, you don’t get anything done at all and your works are still piled up. 

Read this too: How to Differentiate Between Poor Quality and Durable Furnishing Pieces Yogyakarta

Try different things that works for you

There are some people who tend to get distracted by small tasks. They feel like itchy to get their hands on those small tasks while working on their bigger project. Instead of attempting yourself to multi-task small and big projects at the same time, try to focus more on what’s more urgent between the two. You can set a schedule to finish the bigger project first. Then, you can set the next day to finish all small tasks. 

How to Differentiate Between Poor Quality and Durable Furnishing Pieces Yogyakarta

interior furniture yogyakarta

Quality furniture is one of the most important investments one makes for their living space. Choosing high quality furniture is more than just about fancy labels or designer pieces, but a guarantee in itself whether furniture Yogyakarta will last or not. Good pieces typically last for decades; even a lifetime. But how can you determine whether your home furnishings are quality stuff or not? 

Discerning quality furniture Yogyakarta 

furniture in yogyakarta

One of the first steps to get the best furniture quality is by getting none other than solid hardwood. So rule of thumb: choose solid wood furniture! Materials of the type of the wood itself do speak loudly when it comes to the quality of furniture. Note that the type of wood for your furniture Yogyakarta needs to match with your needs, especially since budget is often an important factor in purchasing furniture. For instance, you may not need teak wood if your furniture needs is for the indoor, and you don’t have concerns over how your furniture will take impact from everyday life (kids and pets highly influence this). You can therefore opt for more reasonably-priced pieces constructed by solid wood just as well. 

Furniture made of plywood 

What if solid hardwood is way over what you can afford? Solid hardwood furniture is always the first thing we recommend, especially for pieces that see the most everyday use and take the most impact. Such pieces include bed frames, sofas and other kinds of upholstered furniture, dining tables, and work desk, among other things. These are the types of furniture yogyakarta pieces that you won’t want to compromise. Outside of those pieces, it’s wise to save on your budget and purchase cheaper alternatives to solid wood. Furniture pieces made of at least 8 layers of plywood is a good start, and always avoid those made of particleboard. 

Take a look at the joints of your furniture

interior style living room

Aside from the materials and the type of wood you require, construction of the furniture itself is something that cannot be overlooked. Looking at the joints can be one of the most straightforward methods to determine whether a piece is of good quality or not. Some of the best, most durable furnitures have the joints dovetailed, or has mortise and tenon joints. A good quality alternative to this is furniture that is screwed. Avoid those that are nailed. 

Read more on home & furniture: Buying Home Furniture Yogyakarta Indonesia

Determining quality can depend on the type of furniture

yogyakarta furniture manufacturers

You can’t see the joints nor the frame when you buy upholstered furniture like sofa and armchairs. It does make determining the quality more tricky. On a different case, if you’re buying chests or drawers, you need to pay attention to the construction of the sliding parts. Does it have metal glides that are affixed solidly? Those are only some of the examples you needed to pay attention to for different furniture Yogyakarta before you commit to them. 

How to Know If Your Hobby Can Bring Business Opportunity 

Everyone must have one hobby or two in their life that they resist to let go regardless of the phase of their life is. Some hobbies are fleeting and some are more persistent. What you have to know is that a hobby can also bring you’re a business idea and opportunity to reach success. However, not everyone knows the signs. Sometimes, they are mistaken sudden interest as business opportunity. Therefore, it is important to know if your hobby can become your business opportunity. 

Hobby as business opportunity

Hobby is often considered as self-indulgence. It is something that can make you feel happy without any burden or pressure. You don’t really aim for materialistic benefit from your hobby because what you aim is personal satisfaction and happiness you cannot buy from anywhere else. However, your hobby can become a business potential. It is such a great opportunity to do something you love while earning money from it as well. And here are things you can do to find out if your hobby is also a business potential:

hobby into a career

Looking for potentials

Remember that hobby is usually a fun thing to do during your spare time. It can also be an escape where you can feel the happiest and most comfortable. However, your hobby has a business potential if you are willing to do it persistently regardless of the circumstances. When you are ready to commit and make effort for your hobby to be a business idea, the potential is there. Doing a hobby for fun and for a full-time career may feel different. When you make it your career, you have responsibilities and task to accomplish daily. 

Also read: Buying Home Furniture Yogyakarta Indonesia

Go for it

If you see the possibility and potential of your hobby to make money then it has business opportunity. You can take advantage of that. Well, business is also about building wealth and establish financial freedom. When you enjoy a hobby that has potential in earning you financial benefit, there is no reason for you to not make it your career. When you are very good at your hobby and you see its financial potential, you can start planning your business. You can also identify from how people express their willingness to pay for your work from what you are good at with your hobby. 

But it wouldn’t be a hobby anymore

You are ready to do your hobby and turn it into a business. However, are you ready to be tied up with everything that entails? When you turn your hobby into a full-time career, it is more than just a hobby because there are more things entails to it including its marketing, financial setting, and other aspect regarding to the business side. If you are ready to commit yourself to do your hobby and run it as business at the same time, you have opportunity to make it work. Therefore, you also have to dedicate your time to learn more about the business-related stuffs while sharpening your skills at what you are good at. It also means you have to be ready to sacrifice things such as time and money.

Buying Home Furniture Yogyakarta Indonesia

Purchasing home furniture Yogyakarta for your new home in Indonesia can be pretty tricky. Indonesia has a large selection when it comes to quality furniture that are locally sourced and well-crafted, but where should you begin your furniture hunting? 

Home furniture Yogyakarta 

Now that you own a house in Indonesia, furnishing it is the next exciting step. All homeowners do have their own woes whenever finding home furniture Yogyakarta arise. There are certainly no rules when you’re doing furniture hunting for your house or villa in Indonesia, but finding just the right fit is really what you want to aim for. You can be blinded by the sheer selection and the affordability of the furniture in Indonesia, whether you buy pieces or bulk. So what you’d like to do before you get any furniture design or style ideas is defining the types of furniture you need. 

mebel jogja

Buying furniture in Indonesia 

There are numerous Indonesian local manufacturers that specialize on their own thing. It’s important to know what type of furniture Yogyakarta is available in and what you need first and foremost. What type of furniture you need? Do you require outdoor furniture? What kind of materials you prefer? Indonesia has a large choice when it comes to a selection of furniture whether it’s the type and the materials. But what you need to do first is to define what you need. 

interior furniture yogyakarta

Knowing your materials 

When you shop home furniture Yogyakarta Indonesia, you ought to know what they sell; what’s popular, what’s readily available, what’s affordable and all. Some of the most popular materials locally grown and processed in Indonesia are: 

  • Rattan furniture 
  • Teakwood furniture 
  • Bamboo furniture 

The most popular furniture materials in Indonesia 

buying furniture indonesia
home furniture yogyakarta

The three mentioned above are definitely ones that dominate the market, especially when it comes to the exporting industry. Teakwood, for instance, is grown and processed in Jepara Regency and it’s the most popular area that produces teakwood furniture in Indonesia. Teakwood is often considered the “premium” furniture materials. For a personal reference, the Bahasa Indonesia name for the wood is “kayu jati” that you may want to be on the lookout for if you’re strolling the streets of Jogjakarta or Jepara. These woods are known to be highly durable as they’re largely bug-free and they don’t rot. Many people seek the materials for outdoor furniture because of its durability. 

Related read: Property Presentation: Houseplants to Dress Your House

Defining your needs 

It’s easy to get lost on the sheer selections of furniture you could find in Indonesia. They’re one of the biggest exporters of furnitures in the world, after all. So before you get lost on your own search and gets mismatched pieces of furniture instead, here are some pointers: 

  • What type of building are you buying home furniture Yogyakarta for? Is it your own personal house? Or is it a villa you’re going to rent out? 
  • If you’re buying for yourself, then feel free to create something that matches personality. You can create a style that you like, as quirky as you want it to be. But if it’s something to rent out to people like a villa, you may want to think about beyond just the comfort of the room; think about your target audience for the villa. Is it family? Is it young, solo travelers?  

Practices to Boost High Performance and Achieve Your Goals 

Developing good habits are not only beneficial for your business but also for your life in general. Therefore, it is highly suggested to develop good practices that can help you shape yourself into the better version. It can also help you to achieve goals because good habits can lead to higher performance. In business, your performance needs to be great. Good is often not enough for you to achieve professional goals because everybody does the same. You have to be outstanding in your performance to be able to exceeds the others. 

Best practices to improve your performance in achieving goals

Habit is one of the most important factors to steer you into the right direction. You should develop high performance habits if you want to become successful especially with the business you start and run yourself. Here are several high performance habits you can develop:

daily performance

Morning routines!

Start your day early and develop morning routines than can help you more productive. Waking up early doesn’t mean you cut your sleep time. It means, you should go to bed properly at night so you can develop healthy habit in the morning. Waking up early also allows you more time to gather your thoughts so you know what you have to do. Keep waking up late can ruin your mood because your focus is everywhere. Starting your day off negativity won’t make you more productive. It is not a habit a successful person should develop. 

Separate personal and business matters

Use positive attitude to approach everything in your life. Sometimes, your personal matters get in the way of your business or vice versa. It can cause you in a bad state if you don’t know how to approach the situation properly. Make sure that you develop positive attitude to approach any situation you face. Sometimes, you have to do things you don’t really like in order to achieve your goals such as working extra hour. Don’t let yourself droned in stress and frustration because it won’t lead you anywhere. 

Journaling helps so much

Develop habits of writing down your goals. It is beneficial to make them feel more achievable. If you keep your goals only in your head, it is easy to forget them and feel like they are only your dream. Writing down your goals is the first step into achieving them. It is because writing the down means you take into action. It can lead you to take another actions. You can write your goals in your journal or phone. Write short-term and long-term goals so you know what you have to do next.

Also read:

Your environment shaped you

It is also important to surround yourself with people who have positive mind and attitude. If you want to achieve higher performance, have successful people in your life. This can help motivate you to do better not to mention that you can also gain many lessons or advice from them. If you don’t have those kind of people, reach out and broaden the horizon of your network.

Combining Traditional And Digital Marketing To Promote Business Growth

It is important to make sure that your business growth is in positive flow. There are many factors that affect your business growth. One of the is marketing strategy. Basically, there are two marketing strategies you can use to grow your business. They are traditional marketing and digital marketing. Both have their own points and characteristics of how they help promote your business growth. Lots of people today say that digital marketing is more powerful than the traditional one. However, it is not always the case because every business has its own characteristic that can be driven by particular force.

The idea of combining traditional and digital marketing strategies

Traditional marketing can be referred to any marketing strategies that is not online such as pamphlet, brochures, direct mail, billboard advertising, broadcast, etc. The use of newspaper or radio broadcasting have been proven to help business reach their target audience. Traditional marketing strategies are usually researched and they are effective in attracting local audiences. 

Digital marketing can be referred to any marketing strategies using digital tools. The marketing strategies are usually conducted online platforms such as social media, email marketing, PPC advertising, etc. Digital marketing is getting popular due tot he change in culture, trend, technology advancement, and social life. The world has changed into something that is more digital and it influences how business goers market their business. Digital marketing is considered effective and cost-efficient compared to traditional marketing. It can also reach wider audience range globally. 

Which one is better? Traditional or digital marketing?

Both marketing strategies have their own strength and weakness. For traditional marketing strategies. They are usually expensive. Also, there is no real time connection between sellers and customers which make relationship is harder to build. Meanwhile, digital marketing strategy provide real time connection with customers effortlessly. Good point of traditional marketing is that it’s still realistic because there are still people who are more accessible to traditional marketing strategies. Meanwhile, digital marketing’s weakness is its reliance to technology and sometimes, technology do breaks. Another issue of digital marketing is security. Online platforms are prone to have privacy violation and information leak. 

The possibility of combining both marketing strategies

It is possible to combine both traditional and digital marketing strategies to promote better business growth. Using the right techniques and tools, it is possible to gain positive result of combining both marketing strategies. You can use traditional marketing strategies to heighten your digital marketing. Traditional marketing can be used to attract your target customers in local communities. In short, traditional marketing can be used to establish local customer base. Meanwhile, you can use digital marketing strategies to expend your target customers since online platforms are limitless. 

By combining both traditional and digital marketing, you have chance to promote your business growth even more. However, it is also important to plan the marketing strategies thoroughly especially when you are going to combine both traditional and digital marketing. Make sure that both strategies can complement each other.

Integrating Flexible Approaches To Your Business

It is true that running your own business means you have to be committed. You also have to keep your self-discipline in order to reach your goals. However, being flexible is also important. Do not misunderstand of the meaning of flexibility in business. It doesn’t mean you allow negligence. Being flexible in business means you are ready to adapt with any situations. You are prepared to face any obstacles especially the unpredictable ones. When you run your business with great flexibility, you will always find a way to solve any problem no matter how complicated it seems. 

How to integrate flexibility into business

Being over-committed or strict in running business will only put you in disadvantage. It doesn’t work to the dynamic of today’s world. The mobility of the world we are living today is fast and often unpredictable. Thus, you should allow flexibility to be part of the keys of your success in running our own business. However, you need to find the right way to make it work effectively. Here are several ways to integrate flexibility into your business:

Remember that every individual is unique. Applying flexibility is also important when it comes to business and employees. You need to give flexibility to your employees in a way that can boost their confident, productivity, and level of happiness. You have to find a way of integrating flexibility to your employees that fits your unique business objectivity and productivity. Thus, you may need to rethink and review your existing fundamental operational procedures you have been used for a very long time. 

Also read: Bali Catering Services: Asian Food Inspiration for a Memorable Menu

Teamwork

Flexibility also needs to be integrated in team work. As the owner of your business, you are the one who is responsible in managing your team. You have to make sure your team can work together well. It is not easy to manage different people but if you apply flexibility, it is possible that you lead successful, powerful team. You have to integrate flexibility in team work by defining concrete role as well as key milestones. You also have to ensure the outcomes of the projects and be realistic about the deadlines. You may also allow your team to work from different locations and times as long as it doesn’t disrupt the flow of the team and the efficiency. 

Hiring process

Flexibility is also important when it comes to hiring process. Hiring experienced, skilled individuals is important for the sake of your business especially if you want it to survive in the long run. However, there may be some circumstances where you cannot hire them due to financial issue. Or, there must be some times when you need more support for big projects. The solution is to allow flexibility to this issue. You can hire experienced, flexible, freelance resources. They are available and you can find them. You can hire them on a project basis. This way, you have additional flexible support for short-term period. This kind of flexible method also won’t put your financial setting in jeopardy. Your productivity and flexibility of your permanent employees won’t get impacted negatively either. 

How to Run Family Business Successfully

Lots of people say that running a business with family is like asking for disaster. However, it is not entirely true. It is true that running family business is challenging is so many ways especially when it comes to setting boundary and professionalism. However, it is not impossible for you to run a business with your family members successfully. If you can tackle down the challenges and deal with every hassle successfully, your business will do just fine and it will be so rewarding because you reach success together with the people you dear the most.

Running a business with family members successfully

Every business owner has their own approaches and strategies to run a successful business. Every type of business also has its own risks and challenges to deal with. As for family business, you can run it successfully along with your family members if you do it right. Here are things you can do to run family business successfully.

How to Run Family Business Successfully

Set Clear Goals and Directions

Discuss everything thoroughly and professionally from the beginning and find purpose. It is important to find purpose and set goals even it is family business. You need to set target so you and your family members know where to go. You know the direction of your business so even if there is conflict in the future, you can remind yourself the purpose and goals you have set together from the start. Also, make sure that the intention to run a business together is not just a flux.

Planning

Prepare and plan everything thoroughly and in detailed. Business should be treated like a business. Thus, you need to make business plan from the beginning. You need to sit together and discuss about everything regarding to the business including financial setting, marketing strategies, responsibilities, and many more. Do not skip anything even though it is minor thing. The more thorough you plan, the more effective your business will be.

Set professional boundaries

You also need to create written and formal agreements just like when you do with non-family business partners. Written and legal agreement is like your manual how to run the business with each other’s role and responsibilities. This way, you don’t have to question your responsibility because everything is planned and agreed beforehand through written contract/agreement.

Be Professionals

Working professionally along with family members can be very challenging. However, you don’t have to be over-stressed about it. It might be hard in the beginning because you are still adapting to how you interact in professional environment. However, you also just need to enjoy comfortable feeling when you are working with family members. There is no awkward moment so it should motivate you to focus more on your tasks.

Open Mindness

Try to always be open-minded. You and your family members have the same upbringing and family tradition so it’s common to tend to be close-minded. It is understandable because your mind has used to revolve around similar things. Thus, always remind yourself and your family members to learn something new so it is not too hard to find new ideas and create innovation for the business.