Make Your Business Ready For The Unexpected

The pandemic has given us so many lessons in life including to expect the unexpected. There have been many obstacles caused by the pandemic and there is no guarantee that something like this won’t happen again in the future. Hence, it is a must that we are always be ready for the unexpected. It is also applied to how we run our business. Making your business to be on ready mode all the time to face the unexpected is necessary. 

How to build resilient business that is always ready for the unexpected

There will always be global shifts be it from pandemic and any other causes. Even if there was not global pandemic last year, your business might have been also suffered from other crisis. The point is to not focus on the cause but the strategies to plan. And here are ways you can make your business ready to expect the unexpected:

Be ready to act quick

When something bad happen, it is common for some people to freeze and don’t know what to do. It is okay if you are like that but don’t let yourself get stuck because it only leads to being unable to make decision. Hence, make your business to be ready to act all the time by preparing strategic plans to do in emergency situation. Try not to panic yourself because you are the pillar of your organization. You need your whole organizations to be agile and flexible. 

Prepare for a backup fund

No matter what type of business you build, you need to save aside from your revenue as a backup for when your business facing rainy days. You don’t know when crisis will struck you so always have a backup fund fr your business to stay afloat during crisis. Being aware of your budget and finance is essentials and you need to do it constantly. Do not feel safe and neglect your plan on savings just because your business is doing well because you don’t know what is waiting for you in the future. 

Ready to pivot

Being resilient doesn’t mean you force your business to charge forward on the same path when it needs to pivot instead. There are some situations where you need to pivot because it is necessary. And it is important to train your mindset to be open-minded when it comes to the need of pivoting. Maybe a quick turn is what can save your business from going down during crisis. Hence, do not be stubborn for no reason. Be realistic and objective in making decision. 

Be willing to learn

You want your business to grow but in order to achieve that, you also need to grow yourself. And you can only grow if you learn something constantly. There are many lessons the pandemic have taught us all. Learn from them and find your ways to prosper. Also, encourage the people around you to also be open-minded about learning, growing and thriving. This way, your business will always be ready to face any obstacles in the future. 

Private Labuan Bajo Tour During Pandemic

Labuan Bajo is included as a super-priority destination in Indonesia, of course, it is ready to open tourist visits, especially during the pandemic. Readiness to implement standard health protocols is mandatory for all tourists, whether sharing or private Labuan Bajo tour. Ideally, the Labuan Bajo cruise takes you to explore many large islands, small islands, including diving and snorkeling activities.

Private Labuan Bajo Tour During Pandemic

How to do Labuan Bajo Tour during Pandemic?

Labuan Bajo and Komodo National Park, two major tourist attractions in East Nusa Tenggara, have welcomed foreign and local visitors under rigorous health procedures.

Those interested in visiting the two locations should follow the actions outlined below to ensure their safety and comfort throughout their visit. Many people question whether it is possible to do a Labuan Bajo trip in the middle of a pandemic? Of course, you have to pay attention to certain procedures to be able to explore Labuan Bajo, the National Park, and surrounding areas.

Online registration

Visitors must register online before entering Labuan Bajo and Komodo National Park. Providing their name, identity card or passport number, medical certificate, and the insurance company. They must also identify which attractions they wish to see as well as their preferred mode of transportation.

Komodo National Park visitors must travel with one of the tour providers mentioned on the website. Based on information from the Hello Flores team, tourists must also prepare documents as a condition for the Labuan Bajo tour.

Travel documents

Aside from online registration, visitors to Labuan Bajo and Komodo National Park must bring certain documents with them. A negative COVID-19 polymerase chain reaction (PCR) test or quick test result, as well as identity cards, are the papers.

Health protocols is a must

Visitors must wear face masks, practice physical distance, bring hand sanitizer, and wash their hands frequently during their visit.

Limited capacities

In the second phase, the mainland resorts of Loh Buaya, Loh Liang, and Padar Selatan, as well as the maritime tourism destinations of Batu Bolong, Karang Makassar, Mauwan, and Siaba Besar, have reopened.

The number of daily visitors to each mainland site is limited. For example, the Loh Buaya resort can only accept 75 people, the Loh Liang resort can only handle 250 people, and the Padar Selatan resort can only take 60 people per day.

To avoid the spread of the COVID-19 epidemic, the number of boats allowed at the maritime tourism areas has been regulated. Batu Bolong can only accommodate eight boats per day, Karang Makassar can accommodate 32 boats, while Mauwan and Siaba Besar can accommodate 20 boats per day.

Private tour Labuan Bajo

Private tour Labuan Bajo

The best way to travel during the pandemic is with a private Labuan Bajo tour. You will sail with people you know well, and minimize the spread of covid 19. The budget you prepare will certainly be a little expensive compare to sharing costs but security and safety are the most important. The Labuan Bajo private boat operator ensures that all ship crews and captains have passed all health procedures and kept the facilities safe from the covid 19 virus. Your Labuan Bajo cruise vacation will be fun, more private, safe and you can master all the facilities without having to share with people you don’t know.

Consider Digital Marketing Agency To Help Grow Your Business

In this digital age, consumers are getting dependant to technology such as smartphone. Hence, it is a must for businesses to adap to the situation by investing in digital strategies to stay competitive. There are always updates and trends in digital marketing you need to keep up to. You can explore and improve your digital marketing strategies. However, it will be more beneficial if you receive help from the experts to boost your digital marketing strategies. Hopefully, your business will grow its ROI significantly higher with this effort. 

Why considering digital marketing experts

You can get marketing insight from anywhere. However, if you get it from non-professionals, usually what you get is still substantial. If your brand still has limited experience and resources then it will benefit you to consider hiring digital marketing experts. And here are some of the benefits of it:

Creating contents that address your market’s concerns

Digital marketing experts always stay updated with the latest trends and happenings. Hence, they know what could affect your business. They have the resources to study your audience to create more targeted contents fitted to your market’s concerns. They will give you picture of how your audience consume contents on your platforms such as social accounts or property pages. They will customize contents according to the type of platforms as well to fit the target audience.

More access to the latest tech and tools

Experienced digital marketing experts are able to provide the resources you need to strengthen your digital presence such as through SEO, social media strategies, content marketing, etc. You will be provided with free access to important tech and tools you need to boost your marketing strategies. Hence, you can perform any kind of basic analysis related to your marketing using the provided tools without wasting much money. Or, you can also choose the premium software from the digital marketing agency with lower price along with the help of their technical partners. 

Build more robust digital presence

It is essential for business now to grow digital presence since most of people around the world spend their time online using variety of platforms. However, digital presence doesn’t mean your brand should stay on number one spot on the search engine results. It simply means your brand should be found easily whenever users look for it online. Digital marketing experts will help you create impactful social media, SEO, and PPC online to grow your online presence.

Align your short and long term strategies

Digital marketing experts will guide you to create more powerful and effective digital marketing strategies. More importantly, they will ensure that your short term plans align with your long term ones using routine evaluation be it monthly or quarterly. Through routine evaluation, you will know how far your strategies work and if they deliver the results you aimed. However, you also should ensure that besides powerful and impactful, the strategies are still flexible enough to adapt to any changes happening within the industry.

Tips For Plan Trip To Komodo Island

Komodo Island, one of Indonesia’s best-kept secrets, provides all you need for a complete trip, from ancient species to colorful exotic reefs, exquisite beaches to verdant highlands. Read our advice for organizing a trip to Komodo Island to get the most out of your adventure.

Komodo island with beautiful scenery

Plan your Komodo Island route

Komodo Island is located east of Java and Bali in the smaller Sunda Islands. If you’re flying internationally, the island is accessible via Jakarta or Bali. You may fly to Labuan Bajo (also known as Komodo Airport) in Flores, which is the hub for Komodo island trips, from any of the two cities. The travel time from Jakarta to Labuan Bajo is around 2.5 hours, while the flight time from Bali is only one hour. A multi-day boat excursion from Lombok is another popular alternate route for travellers.

Choose the best time to visit

While there is no wrong time to visit a strange island teeming with ancient dragon species and other fascinating creatures, it’s useful to know what to expect at any given moment. The magnificent green scenery and tranquil, clear sea are the best experiences in April-June. Manta rays, whale sharks, sperm whales, and other marine mammals can you see in abundance between September and November. The months of July and August are peak tourist season, so expect the island crowd. If you must travel during this time, make reservations for excursions and lodging as soon as possible. The monsoon season begins in January and peaks in February. During this time, several trips choose not to operate.

Choose the right month for your event.

Before arranging your trip to Komodo Island, make sure to check your menstrual cycle. Komodo dragons can detect blood from up to 12 kilometers away, which can trigger their aggressive and predatory instincts. It is advised to avoid exploring the island during your period. This may seem delicate, but you can still discuss it with the tour guide or park ranger ahead of time, and they will advise you on what to do based on the scenario.

Choose Tour Komodo Island Operator

There are numerous travel companies that operate on the Komodo National Park. You might want to look into their services and costs ahead of time and make a reservation, as each has its own advantages. Hello Flores, for example, offers a variety of packages with various highlights. You can also book a boat or tour service on the spot, but expect to pay more or settle for a less respected provider.

Komodo island safety tips

In most cases, Komodo dragons will not attack you out of spite. However, if you threaten them in any way, they may do so. When near a komodo, avoid making unexpected movements. If a Komodo pursues you (heaven forbid), flee in a zigzag path rather than straight, and seek shelter at one of the park’s staged houses rather than climbing a tree.

Ways For Leaders To Deal With Decision Fatigue

Leaders deal with decision making on daily basis. What they decide has gravity on it so they cannot just decide so carelessly. However, making decision that has big impact to not only themselves but all the people involved and the future of business can take a toll on leaders regardless of how experienced they are. Not to mention that some decision may be more complex than others which cause another headache. 

Overcome decision fatigue for leaders

Many people say that it is one of the consequences that comes with being a leader. It is true but that doesn’t mean leaders should just accept it without knowing how to deal with it more healthily for themselves. And the effect of decision fatigue may impact to impulsive decision making which lead to disaster to their own mental well-being as well as to the business they run. If you are currently experiencing decision fatigue as a leader, here are some tips for you to deal with it:

Recognize the signs of decision fatigue

Recognizing when you are fatigue from making decision is possible. There are signs you can beware of such as wanting to make impulsive decision, procrastinating, refraining from choosing, etc. When you feel dreadful to make decision, it is the sign that you are fatigue. What you can do to deal with it is take a quick break, take a nap, or have a snack. Something as simple as those without urging you to make another decision for a while. 

Follow a routine

Deal your decision fatigue by creating habits and fixed schedules for everyday tasks. When you already have a fixed routine, you don’t have to waste energy or think hard to decide what to do. Simple example is about your morning schedule. If you follow a fixed schedule, you no longer have to think when to wake up, what to have for breakfast, etc. This at least lessen your burden  so you can spend your energy in bigger decision making.

Know what to prioritize then plan

Every decision has their own level of urgency and impact. You can choose which one first to decide based on the level of priority. Hence, you don’t have to waste your energy on less important things. Choose bigger decision making time when your willpower is at its peak such as in the morning when you are still fresh and light. Hence, you can avoid making impulsive decision because of exhaustion or fatigue. 

Take consistent, active measure

Decision fatigue can impact negatively not only to the decision maker but also to everyone involved. Hence, it is something that needs to be prevented and dealt with effectively. The most important key is to take consistent, active measure to preserve your mental energy. Do not waste it on something unimportant because then you will drain it before the more important matters need to be handled. Know when to take a break when you feel the decision fatigue is getting harder to deal with.

Labuan Bajo Trip, Rent Your Private Boat

Labuan Bajo is included in the list of the 10 best Asian destinations, and Komodo Island is included in the cultural heritage and one of the seven wonders of the world. Komodo National Park is in the public spotlight because of its uniqueness. The natural nuances and underwater charm are amazing. The Labuan Bajo trip is indeed the only way to be able to explore dozens of tourist destinations and see ancient animals directly.

Labuan Bajo Trip, Rent Your Private Boat

Labuan Bajo Trip To Komodo Island

Before taking the Komodo tours from Labuan Bajo, you must know the situation and weather on the island of Komodo. The weather there tends to be tropical and dry, while during the rainy season the lowest temperature is 24 degrees Celsius. The rainy season lasts from December to March. During the dry season, the highest temperature reaches 35 degrees Celsius. Pretty hot isn’t it?

Labuan Bajo Trip To Komodo Island

Exploring the island of Komodo as a whole of course you have to stay and live on a boat. The Labuan Bajo Trip operator must have prepared all the needs of tourists during your sailing trip. You can enjoy the comfort of sleeping in a luxury cabin, enjoy the sunset and sunrise on the boat, and many other luxurious facilities.

Before your yacht labuan bajo lands you on the island of Komodo, you must know the rules that you must obey. Travelers should notify the ranger, especially women when they are menstruating, and always stay close to the ranger. Komodo is not a tame animal that you can approach and hold. They can also be very aggressive suddenly. For that always keep your distance and follow the rules set by the ranger.

Sailing trip Labuan Bajo Visiting Padar Island

Labuan Bajo cruise to Padar Island takes you to see the super beautiful scenery. The island with its beautiful cluster of hills and beaches has formations that always amaze tourists. The cluster of hills flanked by the blue sea looks even more charming with the stretch of beach.

Sailing trip Labuan Bajo Visiting Padar Island

The best spot to enjoy the view on Padar Island is at the top of the hill. It takes a struggle to reach the top because you have to pass 300 stairs. The hill is not too high, only as high as 200 meters but you have to go through challenges with up and down paths. Make sure your Labuan Bajo trip package includes trekking to the top on Padar Island.

Read more:

Rent your private boat to Raja Ampat

What You Need To Know About Selling As An Entrepreneur

Starting a business on your own allows you to learn many things. Also, you need to face the consequences of encountering many barriers in the process of achieving success. Finding new customers can be a real hurdle especially when you have not established your brand where not many people know what it is. It is a fight to cultivate an audience who are potentially interested in your new products or services. Not to mention that it is often for customer to be more hesitant in spending their hard-earned money. 

Selling your first product to your first customers

Everything you do in your business is related to selling product or service to customers. It is very challenging especially in the beginning for you to convince audience to purchase. And here are things you need to know about sales and how to generate success from it:

Make everything about customer

One of the mistakes many business founders made is that they are too focused on themselves or their brands. Meanwhile, selling is about your customers. What you need to sell is something that your customers can take as solution and transformation to their problems. Your brand is the delivery in this case. However, it is not the hero of the story. Customers want to fee connected to a brand where they can feel heard, seen, and known. 

Be passionate about what you offer

If you don’t believe in your product or service yourself then how can you convince customers to purchase it? It is important that you have personal attachment and passion to what you offer to your customers. It also makes convincing even easier because you can express your love for it. You can show how much you want to share what you love about the product or service with others so they can also take the benefits. When you are excited, it will be shown and the customers will get excited too. 

Make something unique

What you sell needs to be standout. It means, you have to be bold to be different from others if it can make your brand more interesting and attractive in the eyes of potential customers. Make sure that the difference you have in your product and service is something that is beneficial for your customers. This way, your brand will standout naturally from the competitors. 

Addressing your audience’s pain points

Selling means alleviating your customer’s fears and reservations. You need to help your customers overcome their problems. But you can only do that when you understand their pain point and addressing it. You can use marketing coy and graphics and implement practical things such as offering money-back guarantee, easy refunds, secure payment option, etc. 

Selling with story

Storytelling in business is not something new. It is one of the best tools for entrepreneurs to sell their product and service successfully. A good story can captivate audience because they feel your story is relatable to what they have been or are experiencing. Hence, they will be interested in the value of your product and service.

Raja Ampat Cruise With Silolona Liveaboard

Sailing is an adventure as well as a unique and memorable vacation. Papua Raja Ampat is one of the popular tourist destinations worldwide and it is mandatory for you to sail while enjoying the spectacular scenery.

Raja Ampat cruise with silolona liveaboard

Raja Ampat cruise with a variety of traditional phinisi options brings five-star hotel facilities on board. Diving liveaboard is one of the destinations for domestic and foreign divers because of the spectacular underwater popularity of the Raja Ampat region.

Raja Ampat Luxury Cruise, The Best Adventure For Diving Lovers

Raja Ampat is rich in marine life and makes this tour a paradise for divers. This area offers an extraordinary number of dive spots. Each dive spot presents a different unique view. Hence, diving lovers never get bored coming and visit Raja Ampat. Raja Ampat cruise takes 4-5 days or even more than 5 days to explore every corner of the dive spot.

Raja Ampat Diving Spots that you must visit

Cross Wreck

cross wreck raja ampat diving

Offers underwater charm with the wrecks of Japanese naval boats sunk during World War II. You only need to dive to a depth of 18 meters to see the wreck that is still intact. Uniquely, the shipwreck has become a home for marine life such as lionfish, leaf fish, mantis shrimp, and octopus. The best wakes do Raja Ampat Diving at Cross Wreck from March to November.

Blue Magic

blue magic

This diving spot, as the name implies, has magic because it is able to amaze divers with its underwater beauty. Diving in this diving spot will bring you to see barracuda, red snappers, surgeonfish, and tuna. The view of the coral reefs at Blue Magic is also an attraction that divers cannot refuse.

Divers can see the beauty of Blue Magic at a depth of 30 meters. Blue magic has a fairly strong current and requires high diving skills and experience. For your information Blue Magic is not the right dive spot for beginner divers.

Manta Sandy

manta shandy

This Raja Ampat diving spot should be included in your dive list. Diving and seeing Manta Rays is a must for diving at Manta Sandy. To be able to see manta rays, divers must dive at a depth of 18 meters. The depth of this Raja Ampat diving spot is less than 20 meters deep with a level of difficulty that is not too difficult. Manta Sandy can be a perfect dive spot for beginner divers.

Komodo Boat Trip For 4 Days

Private Komodo boat trips take you to explore various islands with amazing views. Along the way, you can see the scenery through the deck or other relaxing rooms. The sunrise and sunset views add to the unique and memorable travel experience. Komodo boat trip operators offer several choices of schedules starting from 4 days, 5 days, or 6 days. 

Private Komodo Boat Trip – Choose The Best Schedule

Komodo boat trip 4 days will be enough if you have a limited vacation. The starting point is of course from Labuan Bajo, and you will start your journey to explore the Komodo islands. Some of the destinations that you can visit during the 4-day trip:

Sebayur Besar

This location is best for snorkeling and diving. For those of you lovers of water activities, this location should be included in your travel list. The operator usually provides snorkeling and diving equipment. You can make sure from the start before there is a price agreement. Several diving spots on Sebayur Island, Crystal Rocks, Castle Rock, Batu Bolong, and others. Tourists can also do trekking activities to see the view from the top of the hill.

Siaba Besar

Siaba besar should be included in your Komodo boat trip list. This one diving site is located in the north of Komodo Island. You don’t need to sail by speed boat to reach Siaba Besar. You will see an underwater paradise with amazing coral reefs. Siaba Besar is often called the city of turtles because it is home to turtles. You can find it among the corals. To see the turtles, you have to dive to a depth of 18-25 meters.

Gili Lawa Darat

When you arrive at Gili Lawa Darat, you will be presented with exotic hills with vast expanses of grassland, surrounded by the blue ocean. Uniquely, the meadow will be green during the rainy season and yellow during the dry season. You can do trekking or climbing hills to see the views of the islands that are near Gili Lawa Darat.

Makassar Reef

Makassar reef is a dream diving spot to see manta rays and swim with tame sharks. Not only diving, but you can also do snorkeling. So no need to worry if you are not a diver. Makassar reef has a structure in the form of a stretch of white sand interspersed with thousands of weeds.

Padar Island

This island is the third-largest island in the Komodo National Park area. In addition, this island is the best tourist destination for a Komodo boat tour with stunning natural scenery. The island’s topography is rugged with steep deep-sea volcanic mountains, and hills facing deep-sea bays. The dry climate with bushes and grassland trees that cover the island creates a beautiful savanna hill condition. 

Rinca Island

Rinca island, the island of habitat for the endangered reptile, Komodo. The island is included in one of the UNESCO world heritages which you can reach in 2 hours from Labuan Bajo. But you don’t need to worry, because Rinca Island is definitely included in your Komodo boat tour list.

Delivering Quick Response With Your Customer Service Team

Organizing Virtual Events During Remote Environment

Excellent customer service is one of important keys for your business to thrive. It helps your brand to build trust with your customers. It is easy for customers to turn their heads to other brands once they experience poor customer service. Hence, quality product is not the only factors that can lead you to successful business. More importantly, customer service that is delivered with quick response is what customers want. 

How not to delay your customer service response

Responding to inquiries quickly is important. Of course, satisfactory resolutions are also essentials in customer service. However, sometimes resolutions is poor in some situations. The only thing that can save your customer service is at least the fast response. 

One of the problems with small business is that it is not easy to deliver quick response keep the staffs on hand for 24/7. That is why most of small businesses opt for outsourcing where they sign a contract with remote support companies. This way, they will have teams as well as scripts to handle support. Minimizing delays is essential when it comes to delivering excellent customer service. Responding as quick as possible is your goal. 

There are many ways you can do to reduce delays in customer service delivery. For example, you can opt for multiple channels instead of relying only on one channel. Too few options of channels will only result in long queue which also result in delay. The more support channels you have, the faster you will be able to respond to customer inquiries. 

Various channels you can try to establish to improve your customer service performance include social media, phone support, live chat, support agents, and direct tickets. Make sure that those channels are always available and active. They are accessible platforms to gather customer inquiries so you have quicker responses to deliver. 

Customer inquiries can be overwhelming especially when they are jumbled randomly. Hence, it is best to try organize and filter them. Funneling customer inquiries to the right people make it your customer service also more efficient. Make sure that each channel you establish has each method to filter inquiries efficiently to the appropriate team to respond quickly. 

Communicate clearly with your customers so they know what to expect with their inquiries. Every company may have work differently. Make sure that you let your customers know how long you need to help them. For example, phone support is essential and you don’t want to put your customers on hold for too long than necessary. Tell them how long you need before calling them back clearly and commit to it. 

You can also promote self-service to your customers. It allows them to be follow the guide you have given depending on their issues. It allows them to self-diagnose and find useful steps to solve their issues. This way, customers don’t have to wait until they get response from you. However, make sure establish system and plans that will be helpful for your customers and their problems.